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CallConfirmLive!
CallConfirmLive! was developed to provide Local Authority and Independent Sector Home Care Providers with a low cost, yet comprehensive Care Visit Monitoring service.
CallConfirmLive! does away with traditional time sheets and uses instead integrated computer-telephone technology to log, analyse and report on Service User visits and Carer performance.
CallConfirmLive! utilises the latest Internet technology to provide customers with a live stream of care visit data the minute you log-on. Straight away you can see when Care Workers are entering and exiting a Service User’s home, providing customers with the opportunity to act fast when things don’t go according to the schedule and/or visits are missed. In addition the ‘real-time’ nature of CallConfirmLive! helps ensure Care Worker safety allowing an alarm to be raised quickly if visits are missed or a care worker fails to call in when expected.
CallConfirmLive! will work with all leading care management and rostering systems and comes with a sophisticated suite of management tools which include fully customised reporting, HH1 analysis and reporting, and Finance Manager - allowing you and your providers to analyse care visit data and if required produce and authorise invoices direct from the system.
CallConfirmLive! has Sophisticated Security, utilising 128-bit encryption to protect personal and/or medical data and is backed by the CM2000 Call Centre, operating 24 hours a day, 365 days a year ensuring all visit data is logged.
CM2000 provide comprehensive documentation and staff training in order to ensure CallConfirmLive! is up and running as quickly as possible once the decision to purchase the system has been made. To request a comprehensive information pack follow this link or e-mail info@cm2000.co.uk .
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